Process improvement, also known as BPI (Business Process Improvement), is an initiative that seeks the continuous and incremental improvement of a business’s processes and Business Process Documentation Services. In the globalized, competitive market and with more demanding consumers, companies need to improve performance,
Before applying BPI, you need to know how to identify process improvements. Below, we list some fundamental steps to optimize and have more control over the operation of the business.
Identify Existing Processes
The first step is to identify all the processes that are part of the company. It is essential to do the end-to-end mapping to get a global view of the business. At this stage, it is worth identifying the existing processes and their importance to the final value of the product or service and which indicators are used to evaluate performance. Take the opportunity to discover how process analysis works since it is from this control and observation that opportunities for improvement will be identified.
List The Most Important Processes
Define which are the most critical processes and which are the least. Identifying activities in order of importance gives guidance on which activities should be prioritized in applying BPI. Companies that want to know how to work with process improvement must also understand how close (or far) these processes are to their goals to realign them.
Prepare The Team For The Execution Of Process Improvement
Priority list defined? The time has come to prepare the team responsible for the first wave of changes. Define who will be the “owner” of the process. In other words, the person responsible for general monitoring. It is also necessary to list the inputs and outputs and which areas will have “cross-over” responsibilities for the delivery. It is also essential to design an objective based on the company’s global goals to be then able to measure the impact of BPI on the business.
New Process Definition
The next step is defining the workflows in the process modeling step. How will the activities be carried out? How can different areas be involved? What is the role of each contributor? Remember that before implementing the changes, you need to test your results. That’s why it’s so important to improve processes little by little.
Implementation Of Improvements
After testing the quality of the improvements, the company can apply BPI end-to-end. In addition to new designs, it is essential to continually evaluate performance and be open to change. After all, improvement is continuous!